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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gretchen Schumaker

Gretchen Schumaker

June 19, 2025

5  out of  5
rating by Gretchen Schumaker
"Stevi was super helpful with processing special assessment claim. Payment was fast and easy and would highly recommend using Brad and Stevi for your insurance needs."
We responded:
"Thank you so much for this terrific review, Greta! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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LicensedPoet

June 17, 2025

5  out of  5
rating by LicensedPoet
"Rob was exceptionally helpful - he completed a quote for us very quickly, followed up and communicated comprehensively, and answered all of our questions. We switched to State Farm because Rob recognized a need that our previous policy was not filling. He was prompt, honest, patient with our questions, and made absolutely sure we got the policy support we needed. 10/10 would recommend!"
We responded:
"Thank you so much for this great review! We really appreciate it. We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Sarah Cooperman

June 17, 2025

5  out of  5
rating by Sarah Cooperman
"Rob Faggart helped set us up with our homeowners insurance and saved us money bundling with our auto as well! He was very friendly, knowledgeable, and responsive!"
We responded:
"Thank you so much for this great review, Sarah! We really appreciate it. We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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George Housiadas

June 5, 2025

5  out of  5
rating by George Housiadas
"It was a pleasure being introduced to this agency. I had a great experience working with Rob, who was very helpful and professional."
We responded:
"Thank you so much for this terrific review, George! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
Profile photo of Blake Hedrick

Blake Hedrick

June 4, 2025

5  out of  5
rating by Blake Hedrick
"We bought a new car and Tracy was able to get us all squared away in a matter of minutes!"
We responded:
"Thank you so much for this terrific review, Blake! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
Profile photo of Jim VanGelder

Jim VanGelder

June 2, 2025

5  out of  5
rating by Jim VanGelder
"Stevi was courteous and very prompt locating and furnishing my requested documents. Great service!"
We responded:
"Thank you so much for this terrific review, Jim! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
Profile photo of Kimberly Guevarra

Kimberly Guevarra

May 29, 2025

5  out of  5
rating by Kimberly Guevarra
"I've been really happy with the service I received from Brad! He was my agent for renters insurance and now for auto and home insurance as well. Brad has always been friendly, responsive, and easy to work with. He handled everything and made the entire process a smooth transaction from start to finish. Great communication back and forth—I didn’t have to worry about a thing. Very satisfied with the customer service and highly recommend!"
We responded:
"Thank you so much for this terrific review, Kimberly! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
Profile photo of Margie Ratzlaff

Margie Ratzlaff

May 28, 2025

5  out of  5
rating by Margie Ratzlaff
"Rob was extremely helpful to me during a recent phone call. He was very professional, courteous and knowledgeable. He answered my questions and made my best interest his focus. Thank you Rob!"
We responded:
"Thank you so much for this terrific review, Margie! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
Profile photo of John Howie

John Howie

May 27, 2025

5  out of  5
rating by John Howie
"First of all, Rob answered the phone and he was a human being seemed to be very knowledgeable, friendly and made sure I got the answers I was looking for. Thannks Rob"
We responded:
"Thank you so much for your kind words, John! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Erin Foster

Erin Foster

May 23, 2025

5  out of  5
rating by Erin Foster
"Stevi and Brad are super responsive and a pleasure to partner with!"
We responded:
"Thank you so much for your kind words, Erin! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Norma Marrow

Norma Marrow

May 23, 2025

5  out of  5
rating by Norma Marrow
"Thank you Rob for assisting me with my drive and save app. Great customer service!!!!! I really appreciate your help!"
We responded:
"Thank you so much for your kind words, Norma! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Oksana Sel

Oksana Sel

May 23, 2025

5  out of  5
rating by Oksana Sel
"I called to replace old car with new one.i I spoke with Malik. He was a great agent to work with The proses was very fast and straight forward. We completed everything in less than 10 min. The price offered for insuring new car was outstanding also. I expected much more honestly, so was wice happy."
We responded:
"Thank you so much for your kind words, Oksana! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Tevin Baskerville

Tevin Baskerville

May 23, 2025

5  out of  5
rating by Tevin Baskerville
"Malik was very knowledgeable, understanding, and helpful! He kept the conversation light and assisted in all my needs. Customer service is very important to me and I feel as though my needs were met in a very efficient manner. I’ll be referring my friends and family for sure!"
We responded:
"Thank you so much for your kind words, Tevin! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Joe Thompson

Joe Thompson

May 22, 2025

4  out of  5
rating by Joe Thompson
"Good"
We responded:
"Thank you so much for your kind words, Joe! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Juwan Holmes

Juwan Holmes

May 22, 2025

5  out of  5
rating by Juwan Holmes
"Malik is great got my term policy from $26 a month $50,000 to $18 a month for twenty year 150,000 policy"
We responded:
"Thank you so much for your kind words, Juwan! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Rob Miller

Rob Miller

May 22, 2025

5  out of  5
rating by Rob Miller
"Fantastic service as usual!"
We responded:
"Thank you so much for your kind words, Rob! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Malaika Grier

Malaika Grier

May 22, 2025

5  out of  5
rating by Malaika Grier
"Malik with State Farm insurance is very professional and knowledgeable. Highly recommend him to assist if you’re looking for insurance coverage."
We responded:
"Thank you so much for your kind words, Malaika! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Benita Drayton

Benita Drayton

May 22, 2025

5  out of  5
rating by Benita Drayton
"We had a great experience with Rob. He was very helpful and informative when giving options on our homeowners and auto coverage."
We responded:
"Thank you so much for your kind words, Benita! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Candice Simmons

Candice Simmons

May 21, 2025

5  out of  5
rating by Candice Simmons
"Tracy was so sweet and very helpful. Thank you guys for all you do!"
We responded:
"Thank you so much for your kind words, Candice! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Dre

Dre

May 21, 2025

5  out of  5
rating by Dre
"Malik helped me with insurance advice. He is awesome and the guy to go to if you have any questions involving insurance! He really went above and beyond answering any possible questions I had, recommending him to all my friends who might need help. Thanks Malik !"
We responded:
"Thank you so much for your kind words, Dre! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Joshua Dahl

Joshua Dahl

May 21, 2025

5  out of  5
rating by Joshua Dahl
"Rob Faggart was very helpful and timely in providing all the needed insurance and forms for a short notice closing on a new house. Thanks Rob!"
We responded:
"Thank you so much for this wonderful review, Joshua! We are thrilled to serve as your Mint Hill resource for all of your insurance needs."
Profile photo of Karen Chen

Karen Chen

May 20, 2025

5  out of  5
rating by Karen Chen
"Stevi is great to work with. She’s straightforward, responsive, and makes the insurance process easier to understand. I appreciated how she took the time to explain the process and my options. Great experience overall."
We responded:
"Thank you so much for this wonderful review, Karen! We are thrilled to serve as your Mint Hill resource for all of your insurance needs."
Profile photo of Diann Furr

Diann Furr

May 20, 2025

5  out of  5
rating by Diann Furr
"Always friendly and helpful, had a switch last minute and Tracy was on it and helped to get everything situated. She always follows thru and helps, very prompt. Highly recommend using this office for all of your insurance needs."
We responded:
"Thank you so much for your kind words, Diann! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Ikem Agbai

Ikem Agbai

May 20, 2025

5  out of  5
rating by Ikem Agbai
"I had a great experience working with Brad at State Farm. From the start, he was knowledgeable, patient, and truly focused on helping me find the right coverage for my needs. He explained everything clearly and made the process easy and stress-free. It’s refreshing to work with someone who genuinely cares about their clients and follows through on every detail. I feel confident knowing I’m in good hands with Brad and State Farm. Highly recommended!"
We responded:
"Thank you so much for your kind words, Ikem! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Debbie Bergstrom

Debbie Bergstrom

May 20, 2025

5  out of  5
rating by Debbie Bergstrom
"Hi, I love working with Tracy. She always goes out of her way to do her best. She has a wonderful tone to her voice and is a pleasure to do business with!!!!"
We responded:
"Thank you so much for your kind words, Debbie! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."