Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samuel Painvain padieu

Samuel Painvain padieu

November 2, 2026

5  out of  5
rating by Samuel Painvain padieu
"Personalized attention, attentive to detail, detailed information, and magnificent after-sales attention! I recommend them!"
We responded:
"Thank you so much for your kind words and recommendation, Samuel! We truly appreciate you trusting us with your insurance needs. Providing personalized service, clear communication, and support every step of the way is what we strive for. We’re so glad you had a great experience with our team and look forward to continuing to serve you!"
Profile photo of Cassandra Jackson

Cassandra Jackson

October 20, 2026

5  out of  5
rating by Cassandra Jackson
"I appreciate the quick response and assistance I received from Stevi this morning! Whenever I have an issue, State Farm responds promptly and provides the assistance I need. The customer service is excellent, and I truly appreciate how responsive and helpful everyone is!"
We responded:
"Thank you so much for your kind words, Cassandra! We’re happy to hear Stevi was able to assist you promptly. Providing excellent customer service and being there when you need us is always our priority. We truly appreciate your trust in our team!"
Profile photo of Rosie Felixs

Rosie Felixs

October 13, 2026

5  out of  5
rating by Rosie Felixs
"Excelentismo trabalho vou dar nota 10 Ashley muito satisfeita ontem vc foi bem me recebeu."
We responded:
"Muito obrigada pela nota 10 e pelo carinho! 😊 Fico muito feliz em saber que você ficou satisfeita com o atendimento da Ashley. Foi um prazer recebê-la e esperamos vê-la novamente em breve! "
Profile photo of Diana Pascale

Diana Pascale

October 12, 2026

5  out of  5
rating by Diana Pascale
"I had a wonderful experience with Rob Faggart at State Farm! Even though I've only been a customer for a few months, Rob immediately recognized me when I called and made me feel like a longtime client. I had put off this task for weeks, expecting it to be a hassle, but Rob had everything taken care of in just five minutes. He was professional, knowledgeable, friendly, and incredibly efficient. It's so refreshing to receive this kind of personal service. Highly recommend!"
We responded:
"Thank you so much for the wonderful review, Diana! We're thrilled to hear that Rob made the process quick, easy, and enjoyable. Providing personalized service and making every customer feel valued is what we strive for, and we'll be sure to share your kind words with Rob. We truly appreciate your recommendation and are so happy to have you as part of our State Farm family!"
Profile photo of Julie Beebe

Julie Beebe

October 12, 2026

5  out of  5
rating by Julie Beebe
"Called and talked to Derrick. He was very attentive to my specific needs. He didn’t try to oversell, he was so pleasant and was prompt at answering my questions. I would highly recommend this office for home and auto insurance. Thank you."
We responded:
"Thank you so much for your kind words and recommendation, Julie! We’re thrilled to hear that Derrick provided such attentive, personalized service and made the process a pleasant experience. We appreciate your trust in our office for your home and auto insurance needs!"
Profile photo of Rocio Aleman

Rocio Aleman

October 8, 2026

5  out of  5
rating by Rocio Aleman
"Worked with Paula to change my policy from out of state. She is very kind and professional. I would definitely recommend working with her."
We responded:
"Thank you, Rocio, for your kind words! We're so glad Paula could make your policy transition smooth and easy. We appreciate your recommendation and are happy to have you as part of our State Farm family! 😊"
Profile photo of Susana Sullivan

Susana Sullivan

October 1, 2026

5  out of  5
rating by Susana Sullivan
"Happy to have done bussiness with state farm, paula was very helpful and gave me a better perspective in how i could save money with a simple change in direction 😀"
We responded:
"Thank you, Susana, for your wonderful review! We’re so glad Paula was able to help you explore your options and find ways to save money. We appreciate your trust in our team and look forward to assisting you with your insurance needs! 😊"
Profile photo of matthew morrow

matthew morrow

September 30, 2026

5  out of  5
rating by matthew morrow
"The team is easy to work with and Stevi is the best!"
We responded:
"Thank you so much for the kind words, Matthew! We’re glad to hear you’ve had such a great experience with our team, and we’ll be sure to pass along your appreciation to Stevi!"
Profile photo of robert m

robert m

September 29, 2026

5  out of  5
rating by robert m
"Rob is awesome he needs a raise or promotion"
We responded:
"Thank you so much for this terrific review, Robert! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Judy Fuller

Judy Fuller

September 16, 2026

5  out of  5
rating by Judy Fuller
"I spoke with Stevi Rosenthal with concern regarding my House coverage. Wonderful experience always speaking with her. She is always most helpful and answers questions that I might have."
We responded:
"Thank you so much for your kind words, Judy! We’re delighted to hear that Stevi was able to assist you with your questions and make your experience a positive one. Providing helpful, knowledgeable service and being there when you need us is incredibly important to our team. We truly appreciate your feedback and your trust in us with your home insurance needs!"
Profile photo of Alex Aleman

Alex Aleman

August 28, 2026

5  out of  5
rating by Alex Aleman
"Rob great experience !!!"
We responded:
"Thank you, Alex! We’re so glad you had a great experience. We truly appreciate the 5-star review and your kind words! ⭐️"
Profile photo of Michael Harrison

Michael Harrison

August 13, 2026

5  out of  5
rating by Michael Harrison
"Brad is a pleasure to work with. He's gone above and beyond to make sure I'm completely happy with my policies. His attention to detail and way of explaining all possible insurance needed scenarios was very helpful in the decision making process. All in all Brad is the man for all your insurance needs! Also, Stevi, on Brad’s team has been very helpful and great to work with as well."
We responded:
"Thank you so much for your kind words, Michael! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Logan Windsor

Logan Windsor

August 13, 2026

5  out of  5
rating by Logan Windsor
"This whole team has been great to work with. Stevi has been super responsive when I needed answers quickly. Great team!"
We responded:
"Thank you so much for your kind words, Logan! We’re thrilled to hear that you’ve had such a great experience with our team. We’ll be sure to share your wonderful feedback with Stevi. We truly appreciate your trust and support! We're always here to help if you need anything,so reach out at any time."
Profile photo of Kellee Clatterbuck

Kellee Clatterbuck

August 10, 2026

5  out of  5
rating by Kellee Clatterbuck
"Leah of State Farm provided me excellent customer support and handled my request quickly and efficiently as well as pleasant and professional. Thank You!"
We responded:
"Thank you so much for this terrific review, Kellee! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Debra Kellogg

Debra Kellogg

August 7, 2026

5  out of  5
rating by Debra Kellogg
"Derrick made switching over to State Farm so easy. He gave me informed and professional guidance. I highly recommend working with Derrick!"
We responded:
"Thank you so much, Debra, for your wonderful review! We're thrilled to hear Derrick made your switch to State Farm such an easy experience. Providing informed, professional guidance is exactly what we strive for, and we're so glad Derrick delivered that for you. We truly appreciate your recommendation and look forward to being here whenever you need us!"
Profile photo of Juan Martinez Cruz

Juan Martinez Cruz

July 30, 2026

5  out of  5
rating by Juan Martinez Cruz
"Paula Muchas gracias, Tu ayuda con el servicio fue genial , los recomiendo mucho , su calidad de atención al cliente está excelente 👏🏻"
We responded:
"¡Muchas gracias por tus palabras, Juan! Nos alegra mucho saber que quedaste satisfecha con la atención y el servicio recibido. Fue un placer ayudarte con tu seguro de inquilinos. Agradecemos mucho tu recomendación y estaremos aquí para ayudarte siempre que nos necesites. "
Profile photo of Jose Nelson Martinez

Jose Nelson Martinez

July 30, 2026

5  out of  5
rating by Jose Nelson Martinez
"Gracias por el servició Paula, muy buena atención y ayuda durante el trámite, los recomiendo 👏🏻"
We responded:
"¡Muchas gracias, Jose! Nos alegra mucho saber que Paula pudo ayudarte y que tu experiencia fue tan positiva. ¡Agradecemos mucho tus amables palabras y tu recomendación! 👏🏻"
Profile photo of Iris Villarreal

Iris Villarreal

July 21, 2026

5  out of  5
rating by Iris Villarreal
"Paula fue muy efectiva buscando las mejores opciones para mi la recomiendo mucho a cualquier que este buscado sus seguros"
We responded:
"¡Muchas gracias por tu recomendación, Iris! Nos alegra saber que Paula pudo ayudarte a encontrar las mejores opciones para tus necesidades. Agradecemos la confianza que depositaste en nosotros y esperamos poder seguir apoyándote con todas tus necesidades de seguros en el futuro. ¡Gracias por elegirnos!"
Profile photo of eric versprille

eric versprille

July 16, 2026

5  out of  5
rating by eric versprille
"Stevi was prompt in updating my insurance policy to include my new property management company to my insurance."
We responded:
"Thank you for your review, Eric! We’re so glad Stevi was able to quickly update your insurance policy to include your new property management company. We appreciate you trusting our team with your insurance needs and are always here if there’s anything else we can help with. Thanks for choosing our State Farm office!"
Profile photo of Brett Ermer

Brett Ermer

July 16, 2026

5  out of  5
rating by Brett Ermer
"Great State Farm office! Rob has been helping me alot lately with my various insurance needs and he is a pleasure to work with."
We responded:
"Thank you so much for your kind words, Brett! We’re thrilled to hear that Rob has been able to help with your insurance needs. Providing knowledgeable, friendly service is what we strive for, and we’ll be sure to share your compliments with him. We truly appreciate your trust in our team and look forward to being here whenever you need us!"
Profile photo of Robert Stevens-Boyd

Robert Stevens-Boyd

July 6, 2026

5  out of  5
rating by Robert Stevens-Boyd
"Very friendly and helpful. Got my policy moved to a new location in not time!"
We responded:
"Thank you for your kind review, Robert! We’re so glad we could help make your move as smooth as possible and get your renter’s insurance policy transferred quickly. We appreciate you trusting our team and are always here if you need anything in the future."
Profile photo of Robson Nogueira Miranda

Robson Nogueira Miranda

July 2, 2026

5  out of  5
rating by Robson Nogueira Miranda
"I really liked the service with Ashley, I was very well attended and what I was. Searching was perfectly what I found at the state farm company"
We responded:
"Thank you so much for your kind review, Robson! We’re so glad to hear Ashley took great care of you and helped you find exactly what you were looking for. We truly appreciate you trusting our team with your motorcycle insurance and insurance needs. If there’s ever anything else we can help with, we’re always here for you!"
Profile photo of Bernita Pinto

Bernita Pinto

June 25, 2026

5  out of  5
rating by Bernita Pinto
"Rob was the ultimate professional.
He knew exactly what we need to do to get my new vehicle ownership insured and registered.
He was polite, wasted no time and handled us as a professional should. His customer service and knowledge and skill was impeccable. Thank you Rob for caring for us as you did. We’ll recommend you to other family and friends.
Vincent and Bernita McCullough."
We responded:
"Thank you so much, Vincent and Bernita, for your wonderful review and kind words. We're thrilled to hear that Rob provided such professional, efficient, and knowledgeable service while helping with your vehicle insurance and registration. We'll be sure to pass along your compliments to him. We truly appreciate your recommendation and look forward to assisting you, your family, and your friends whenever you need us. Thank you for choosing us!"
Profile photo of Suha Abdul

Suha Abdul

June 23, 2026

5  out of  5
rating by Suha Abdul
"I have a great experience. Derrick is knowledgeable and answered all my questions. I got a good rate and switched over to State Farm. Thank you for the great customer service"
We responded:
"Thank you, Suha, for your wonderful review! We’re so glad to hear you had a great experience working with Derrick. Providing knowledgeable guidance, answering questions thoroughly, and helping customers find the right coverage at a competitive rate are all things we take great pride in. We’re grateful you chose to switch to State Farm with us, and we truly appreciate your kind words about our customer service. Welcome to the family, and please let us know if there’s ever anything we can do to help!"
Profile photo of Jeffrey Hawley

Jeffrey Hawley

June 22, 2026

5  out of  5
rating by Jeffrey Hawley
"Rob was a pleasure to work with! He was very professional and helped me with all of my needs very efficiently and with patience and kindness. I highly recommend working with Rob!"
We responded:
"Thank you, Jeffrey, for taking the time to leave such a thoughtful review! We’re so happy to hear that Rob provided professional, efficient service and made the process a positive experience. Taking the time to understand our customers’ needs and helping with patience and kindness is exactly what we strive for. We truly appreciate your recommendation and your trust in us for your property insurance needs. Please don’t hesitate to reach out if we can help you with anything in the future!"