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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabriela Rodrigues

Gabriela Rodrigues

July 14, 2025

5  out of  5
rating by Gabriela Rodrigues
"Tive um excelente atendimento pela Ashely Medina , atendimento em português ! Ela resolveu tudo que eu precisava! Obrigada I had excellent service from Ashely Medina, in Portuguese! She solved everything I needed! Thank you."
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Diego Camargo junior alves 2

July 14, 2025

5  out of  5
rating by Diego Camargo junior alves 2
"Muito bom atendimento toda vez que tenho algum problema eles resolve na hora muito bom mesmo estão de parabéns principalmente a Ashley muito prestativa"
We responded:
"Thank you so much for this terrific review, Diego! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Sal& Pimenta

July 9, 2025

5  out of  5
rating by Sal& Pimenta
"Always very friendly and willing to solve problems, and we have more than 3 languages ​​available in the office."
We responded:
"Thank you so much for this terrific review! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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robert m

July 1, 2025

5  out of  5
rating by robert m
"Rob is awesome he needs a raise or promotion"
We responded:
"Thank you so much for this terrific review, Robert! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Yuliana Vargas

July 1, 2025

5  out of  5
rating by Yuliana Vargas
"Tuve una excelente experiencia con Paula de State Farm. Desde el principio me brindó una atención profesional, clara y muy amable. Se tomó el tiempo de explicar todo y me ayudó a encontrar la mejor opción para mis necesidades. La recomiendo totalmente por su gran servicio y compromiso. ¡Gracias, Paula!"
We responded:
"Thank you so much for this terrific review, Yuliana! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Gretchen Schumaker

June 19, 2025

5  out of  5
rating by Gretchen Schumaker
"Stevi was super helpful with processing special assessment claim. Payment was fast and easy and would highly recommend using Brad and Stevi for your insurance needs."
We responded:
"Thank you so much for this terrific review, Greta! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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LicensedPoet

June 17, 2025

5  out of  5
rating by LicensedPoet
"Rob was exceptionally helpful - he completed a quote for us very quickly, followed up and communicated comprehensively, and answered all of our questions. We switched to State Farm because Rob recognized a need that our previous policy was not filling. He was prompt, honest, patient with our questions, and made absolutely sure we got the policy support we needed. 10/10 would recommend!"
We responded:
"Thank you so much for this great review! We really appreciate it. We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Sarah Cooperman

June 17, 2025

5  out of  5
rating by Sarah Cooperman
"Rob Faggart helped set us up with our homeowners insurance and saved us money bundling with our auto as well! He was very friendly, knowledgeable, and responsive!"
We responded:
"Thank you so much for this great review, Sarah! We really appreciate it. We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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George Housiadas

June 5, 2025

5  out of  5
rating by George Housiadas
"It was a pleasure being introduced to this agency. I had a great experience working with Rob, who was very helpful and professional."
We responded:
"Thank you so much for this terrific review, George! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
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Blake Hedrick

June 4, 2025

5  out of  5
rating by Blake Hedrick
"We bought a new car and Tracy was able to get us all squared away in a matter of minutes!"
We responded:
"Thank you so much for this terrific review, Blake! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
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Jim VanGelder

June 2, 2025

5  out of  5
rating by Jim VanGelder
"Stevi was courteous and very prompt locating and furnishing my requested documents. Great service!"
We responded:
"Thank you so much for this terrific review, Jim! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
Profile photo of Kimberly Guevarra

Kimberly Guevarra

May 29, 2025

5  out of  5
rating by Kimberly Guevarra
"I've been really happy with the service I received from Brad! He was my agent for renters insurance and now for auto and home insurance as well. Brad has always been friendly, responsive, and easy to work with. He handled everything and made the entire process a smooth transaction from start to finish. Great communication back and forth—I didn’t have to worry about a thing. Very satisfied with the customer service and highly recommend!"
We responded:
"Thank you so much for this terrific review, Kimberly! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
Profile photo of Margie Ratzlaff

Margie Ratzlaff

May 28, 2025

5  out of  5
rating by Margie Ratzlaff
"Rob was extremely helpful to me during a recent phone call. He was very professional, courteous and knowledgeable. He answered my questions and made my best interest his focus. Thank you Rob!"
We responded:
"Thank you so much for this terrific review, Margie! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs"
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John Howie

May 27, 2025

5  out of  5
rating by John Howie
"First of all, Rob answered the phone and he was a human being seemed to be very knowledgeable, friendly and made sure I got the answers I was looking for. Thannks Rob"
We responded:
"Thank you so much for your kind words, John! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Erin Foster

Erin Foster

May 23, 2025

5  out of  5
rating by Erin Foster
"Stevi and Brad are super responsive and a pleasure to partner with!"
We responded:
"Thank you so much for your kind words, Erin! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Norma Marrow

Norma Marrow

May 23, 2025

5  out of  5
rating by Norma Marrow
"Thank you Rob for assisting me with my drive and save app. Great customer service!!!!! I really appreciate your help!"
We responded:
"Thank you so much for your kind words, Norma! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Oksana Sel

May 23, 2025

5  out of  5
rating by Oksana Sel
"I called to replace old car with new one.i I spoke with Malik. He was a great agent to work with The proses was very fast and straight forward. We completed everything in less than 10 min. The price offered for insuring new car was outstanding also. I expected much more honestly, so was wice happy."
We responded:
"Thank you so much for your kind words, Oksana! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Tevin Baskerville

May 23, 2025

5  out of  5
rating by Tevin Baskerville
"Malik was very knowledgeable, understanding, and helpful! He kept the conversation light and assisted in all my needs. Customer service is very important to me and I feel as though my needs were met in a very efficient manner. I’ll be referring my friends and family for sure!"
We responded:
"Thank you so much for your kind words, Tevin! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Joe Thompson

May 22, 2025

4  out of  5
rating by Joe Thompson
"Good"
We responded:
"Thank you so much for your kind words, Joe! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Juwan Holmes

Juwan Holmes

May 22, 2025

5  out of  5
rating by Juwan Holmes
"Malik is great got my term policy from $26 a month $50,000 to $18 a month for twenty year 150,000 policy"
We responded:
"Thank you so much for your kind words, Juwan! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Rob Miller

Rob Miller

May 22, 2025

5  out of  5
rating by Rob Miller
"Fantastic service as usual!"
We responded:
"Thank you so much for your kind words, Rob! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Malaika Grier

May 22, 2025

5  out of  5
rating by Malaika Grier
"Malik with State Farm insurance is very professional and knowledgeable. Highly recommend him to assist if you’re looking for insurance coverage."
We responded:
"Thank you so much for your kind words, Malaika! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Benita Drayton

Benita Drayton

May 22, 2025

5  out of  5
rating by Benita Drayton
"We had a great experience with Rob. He was very helpful and informative when giving options on our homeowners and auto coverage."
We responded:
"Thank you so much for your kind words, Benita! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
Profile photo of Candice Simmons

Candice Simmons

May 21, 2025

5  out of  5
rating by Candice Simmons
"Tracy was so sweet and very helpful. Thank you guys for all you do!"
We responded:
"Thank you so much for your kind words, Candice! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."
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Dre

May 21, 2025

5  out of  5
rating by Dre
"Malik helped me with insurance advice. He is awesome and the guy to go to if you have any questions involving insurance! He really went above and beyond answering any possible questions I had, recommending him to all my friends who might need help. Thanks Malik !"
We responded:
"Thank you so much for your kind words, Dre! We are thrilled to be able to assist you and all of our customers here in the Mint Hill, Matthews, and Charlotte areas with your homeowners insurance, life insurance, and auto insurance needs."